Principal Role and Responsibilities
- Provide professional engineering services i.e site installation, site asset maintenance and troubleshooting to the customers.
- Install, maintain and troubleshoot the company products/solutions as well as electrical-equipment on site
- Provide trainings and presentations of the company products/solutions, applications, functionalities, features, and the end users’/customers’ benefit.
- Be available to remotely support, consult & trouble shoot customers’ problems on a 24/7 basis whenever problems are encountered. Power distribution system analysis and finding good engineering solutions that face any grid system.
- Understand and configure relay-protection settings, ACRs, sectionalizers, etc. Analyze the company’s products/solutions that may cause issues or become faulty and provide the professional solutions to those issues that may arise.
- Conduct field surveys and study maps, graphs, diagrams and other data to identify and correct power system problems.
- Ensuring missions meet the safety regulations and company SOPs.
- Filling out job sheets and reporting to the manager.
- Work closely with the customer by managing a good mission schedule and by adhering to the SOPs and company regulations.
- Reporting the overall status of the site mission & the customers’ feedback to the team & HOD/Supervisor.
- Flexible to work on weekends and public holidays (Not often).
- Maintaining the tools/equipment well.
- Assist and coordinate with other departments/teams whenever needed.
- Self-improve & keep researching on relevant skills/topics that support the site engineer’s role and keep a strong understanding of the company’s solutions/products, vision, policies.
Qualifications
- Bachelor’s degree in Electrical Engineering or related field from an accredited school. Minimum 2 years of working experience in related fields.
- Working with/or understanding Power Grid systems LV, MV and HV grid.
- Experienced with Electrical equipment operation such as ACR, LBS, Sectionalizer, RMU, AVR, Distribution-Transformer, Arrester, etc.
- Experienced in using or a desire to learn the required software such as WSOS, ETIMS, Cooper InsightView, etc.
- Proven ability to analyze and understand power distribution systems.
- Experienced learning on ArcGIS mapping view software, DigSilent, 2D&3D drawing graphic design (AutoCAD, Sketchup, CorelDraw and/or SolidWork).
- Knowledge of applicable Relay Protection, Curve Analysis, MV single line diagrams are preferred. Working experience in MV line, Substation or SCADA system are advantages. Great communication & presentation skills that can translate to training other team members. Good in Email and Microsoft Office.